Freqently Asked Questions

Below are the the most frequently asked questions about using Site-in-a-BoxTM. Click on the category title to link to the answer page for that category.

Basic Questions about SIB

  • Should I add an alumnus if I have their information?
  • How can I access the Webmaster Resources?
  • What is the URL to the archive for the SIB mailing list?
  • How do I get the updated version of SIB on my site?
  • How do I convert a Current Profile to an Alumni Profile (or vice versa)?
  • When it comes to copyright, what should I be aware of?
  • Can alumni search for companions they served with in a particular area?
  • Where can I find the SIB To-do list?
  • Where can I find the address of my mission?
  • How can I suggest a new feature for SIB?
  • What should an alumni do who served in a mission when it was split?

Site Management FAQ

  • What is Digest Email and how does it work?
  • How do I add a new mission president to my SIB site?
  • How do I use the search function for Manage Site?
  • What is the function of the Page Admin password?
  • What is the function of Flush Cache?
  • Why would a "Live" record set to default yes be changed to no?
  • How do I delete or edit an existing poll?
  • How many email notifications are sent when I approve a posting?
  • What does the 'pass' option do when viewing a profile from admin?
  • How does the "Expired Only" search function work?
  • Is there a way to edit a reunion notice to add/change information?
  • How does a former mission president register on the SIB site?
  • How do I delete (or edit) a profile (or story/news/message/photo/etc.)?
  • What if a user forgets his or her login or password?

Customize Site FAQ

  • How do I edit the "What's New" text in SIB?
  • How do I resest the default template for SIB?
  • Where can I find a customization tutorial for SIB?
  • How do I insert code in the headers of SIB pages?
  • What are the PHP variables used in SIB?
  • What happens when I set a cusom page to active (or inactive)?
  • How do I change the English text to another language?
  • How do I convert a word document to PDF and place it online?
  • How do I get rid of "This site is looking for a webmaster..."?
  • How do I use images in my navigation menu?
  • Can I use other pages in my SIB site?
  • How do I change the colors of my SIB site?
  • How do I change the layout and design of my SIB site?
  • How do I manage the text at the top of each module's main page?

Site Settings FAQ

  • How do I change my Digest Email frequency?
  • How do I located the ZIP/Country Code for the Weather Module?
  • Is there an option to list more than one place in Weather?
  • How can I tell how many visitors are coming to my site?
  • How do I turn off double displays in "Reunions," What's New" or "Just Called"?
  • How do I turn on/off record counts in the navigation menu?
  • Do I have to use all the modules?

Data Management FAQ

  • What is the Export Data selection for?
  • How do I stop bouncing emails from registered users?

Troubleshooting SIB

  • What should I do with a Spam Notice I receive via e-mail?
  • Why can't I approve a comment that I received via e-mail?
  • Can registered users block e-mails from certain individuals?

Miscellaneous SIB Questions

  • What is the size limit for the profile image upload?
  • How often are notices sent out after a reunion is posted?
  • How do I use the RSS Newsfeed option on the website?
  • I am currently using an RMDB or LDSMissions.net database. Can I convert that to SIB?
  • My mission's language isn't available in SIB. What can I do?
  • What if the answer to my qustion isn't here?

If you have questions that are not answered by these FAQs, please send a message to sib@mission.net with your question. If you feel your question should be on one of these FAQs, please send a message to sib-doc@mission.net.